BidTeam.aiBidTeam.ai

Terms of Service

Last updated: October 2, 2025

1. Acceptance of Terms

By accessing and using BidTeam.ai ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

BidTeam.ai is a Software-as-a-Service (SaaS) platform that provides:

  • AI-powered RFQ discovery and matching services
  • Automated response generation using artificial intelligence
  • Document creation and template management tools
  • Competitive analysis and differentiation suggestions
  • Integration with multiple RFQ platforms and databases

3. User Accounts and Registration

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights of others
  • Submit false, misleading, or fraudulent information in RFQ responses
  • Attempt to gain unauthorized access to other users' accounts or data
  • Interfere with or disrupt the Service or servers
  • Use the Service for any illegal or unauthorized purpose
  • Reverse engineer, decompile, or attempt to extract source code

5. Subscription and Payment Terms

BidTeam.ai operates on a subscription basis with the following terms:

  • Free trial periods are offered without credit card requirement
  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice
  • Accounts may be suspended for non-payment after grace period

6. Data and Privacy

Your privacy is important to us. Our data practices include:

  • We collect and process data as described in our Privacy Policy
  • You retain ownership of your business data and content
  • We use your data to provide and improve our AI-powered services
  • We implement industry-standard security measures to protect your data
  • We do not sell your personal information to third parties

7. Artificial Intelligence and Automated Services

Our Service uses artificial intelligence and machine learning technologies:

  • AI-generated content is provided as suggestions and should be reviewed
  • You are responsible for the accuracy and compliance of final submissions
  • We continuously improve our AI models using aggregated, anonymized data
  • AI suggestions may not always be accurate or appropriate for your specific needs
  • You should verify all AI-generated content before use in business contexts

8. Intellectual Property

The Service and its original content, features, and functionality are owned by BidTeam.ai and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain rights to your original content, but grant us a license to use it for providing the Service.

9. Service Availability and Support

We strive to maintain high service availability but cannot guarantee uninterrupted access:

  • We aim for 99.9% uptime but do not guarantee continuous availability
  • Scheduled maintenance will be announced in advance when possible
  • Support is provided during business hours via email and chat
  • We reserve the right to modify or discontinue features with notice

10. Limitation of Liability

To the maximum extent permitted by law, BidTeam.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

11. Termination

Either party may terminate this agreement at any time:

  • You may cancel your subscription at any time through your account settings
  • We may terminate accounts for violation of these terms
  • Upon termination, your access to the Service will cease
  • Data export options are available for a limited time after termination

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new terms.

13. Governing Law

These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of [Your Jurisdiction].

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@bidteam.ai

Address: 14b Lysander St, Brighton East, 3187, Victoria, Australia

Phone: 0401866240

By using BidTeam.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.